Your Privacy Matters.

01 Information We Collect

We collect information needed to operate the store, process orders, provide customer service, and improve the shopping experience.

• Contact information such as name, billing address, shipping address, email address, and phone number.
• Order information such as purchased products, sizes, colors, selected product options, team store details, player name, player number, and customization information.
• Account information such as username, password credentials, saved addresses, order history, and account preferences.
• Payment-related information needed to process purchases. Payment card details are handled by payment processors and are not stored directly by GBG Swag.
• Technical information such as IP address, browser type, device information, referring pages, pages visited, and general site usage activity.
• Customer support information provided when you contact us by email, form submission, or other support channels.

02 How We Use Information

Information is used to fulfill orders, communicate with customers, manage the store, and support team-specific ordering needs.

• To process, confirm, fulfill, ship, and manage customer orders.
• To display selected product options and customization details in cart, checkout, order records, and production workflows.
• To provide customer support and respond to order questions or service requests.
• To create and manage customer accounts.
• To send order confirmations, shipping notices, account notices, and service-related communications.
• To improve website performance, product organization, checkout experience, and customer service.
• To help prevent fraud, unauthorized activity, abuse, and security issues.

03 Orders, Payments & Custom Products

When you place an order, GBG Swag collects the information needed to complete that purchase. For team stores and customized items, this may include player details, number, sizes, colors, attributes, and other product-specific selections.

Payments are processed through third-party payment providers. GBG Swag does not intentionally store full credit card numbers on its website. Payment providers may collect and process payment details according to their own privacy and security practices.

04 Customer Accounts

Customers may create or access an account to view order history, manage addresses, and streamline future purchases.

• You are responsible for maintaining the confidentiality of your account login information.
• Account information may include your name, email address, saved shipping details, billing details, and past orders.
• You may request assistance with account access or account-related questions by contacting customer service.

05 Cookies & Site Tracking

GBG Swag may use cookies and similar technologies to operate the website, remember cart activity, support account login, improve performance, and better understand site usage.

• Essential cookies may be used for cart, checkout, login, and security functionality.
• Analytics cookies may help us understand how visitors use the site and where improvements are needed.
• Browser settings may allow you to block or delete cookies, but some store features may not work properly without them.

06 How Information May Be Shared

GBG Swag does not sell customer personal information. Information may be shared only when needed to operate the store, fulfill orders, provide services, or comply with applicable requirements.

• With payment processors to complete transactions.
• With shipping carriers and fulfillment partners to deliver orders.
• With website, hosting, analytics, email, security, or support vendors that help operate the store.
• With team, affiliate, or production contacts when needed to fulfill team-specific or customized orders.
• When required to comply with legal obligations, enforce store policies, protect rights, prevent fraud, or respond to lawful requests.

07 Email & SMS Communications

GBG Swag may send order-related emails such as order confirmations, fulfillment updates, shipping notices, support responses, and account messages.

If SMS messaging is enabled and you opt in, we may use your phone number to send store-related text messages such as order updates, service notifications, or promotional messages where permitted. Message frequency may vary. Message and data rates may apply. Consent to receive marketing text messages is not required to make a purchase.

• You may opt out of marketing emails by using the unsubscribe link where available.
• You may opt out of SMS messages by replying STOP, where supported.
• Transactional or service-related communications may still be sent when necessary to complete or support an order.

08 Data Security

GBG Swag uses reasonable safeguards designed to protect customer information. However, no website, payment system, or online transmission method can be guaranteed to be completely secure.

• Access to customer information is limited to users and providers with a business need.
• Payment data is handled through third-party payment processors.
• Customers should protect their account credentials and contact us if they believe their account has been accessed without permission.

09 Your Choices

You may contact us to ask questions about your information, update account details, request support, or ask about privacy-related options available to you.

• You can update certain account information by logging into your customer account.
• You can contact customer service for help with order-related information.
• You can adjust browser cookie settings through your browser controls.
• You can unsubscribe from certain marketing communications where an unsubscribe option is provided.

10 Children’s Privacy

GBG Swag is an ecommerce store intended for use by customers making purchases. We do not knowingly collect personal information directly from children without appropriate consent. Orders involving player names, player numbers, or team gear are typically submitted by a parent, guardian, customer, or team representative.

11 Policy Updates

This Privacy Policy may be updated from time to time. Updates will be posted on this page with a revised “Last Updated” date. Continued use of the website after updates are posted means the updated policy applies moving forward.

12 Contact Us

For questions about this Privacy Policy, order information, account support, or privacy-related requests, please contact GBG Swag customer service.

• Email: orders@mdubzsports.com
• Website: gbgswag.com
• Store: GBG Swag / Maass Sports